Privacy Policy

1. Introduction

CreatorScript AI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content creation platform.

By using CreatorScript AI, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account (name, email address, password)
• Subscribe to our services (billing information, payment details)
• Contact our support team (communication records)
• Participate in surveys or feedback forms

2.2 Content Data

To provide our AI-powered content generation services, we collect and process:

• Video files and audio content you upload
• Transcriptions and metadata from your content
• Generated scripts, ideas, and content suggestions
• Your content preferences and customization settings

2.3 Usage Information

We automatically collect certain information about your use of our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Log files and error reports
• Analytics data to improve our services

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI content generation services
• Personalization: To customize content suggestions and improve AI model accuracy for your specific needs
• Communication: To send you service updates, security alerts, and support messages
• Billing: To process payments and manage your subscription
• Analytics: To understand usage patterns and improve our platform
• Legal Compliance: To comply with applicable laws and regulations

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Regular security audits and vulnerability assessments
• Data Isolation: Your content data is isolated and never mixed with other users' data

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: Trusted third-party service providers who assist in operating our platform (cloud hosting, payment processing). A complete list of our subprocessors is available at creatorscript.app/subprocessors
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Safety and Security: To protect the rights, property, or safety of CreatorScript AI, our users, or others

Important: We never use your content data to train AI models for other users. Your content remains private and is only used to improve your personal experience with our platform.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of marketing communications
• Account Deletion: Delete your account and associated data at any time

To exercise these rights, please contact us at privacy@creatorscript.app. We will respond to your request within 30 days.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for 90 days after deletion
• Content Data: Retained while your account is active and deleted within 30 days of account deletion
• Usage Data: Aggregated and anonymized data may be retained for analytics purposes
• Legal Requirements: Some data may be retained longer if required by law

8. International Data Transfers

CreatorScript AI operates globally, and your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard Contractual Clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

9. Children's Privacy

CreatorScript AI is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing an in-app notification

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: